Our Warranty

 

All of Designform Furnishings products are commercially rated unless otherwise noted. Designform Furnishings warrants its products to be free from defects in material and workmanship for as long as the original customer owns and uses the product under normal use conditions for a period of three years from the shipment date. If a product is defective, and if written notice and accompanying photos of the defect is provided, Designform Furnishings, at its option, will replace or repair the defective part or product. If the defective product is no longer available then a comparable product(s) option will be provided. All claims under this warranty must be made by the original purchaser within thirty days of the alleged defect.

 

If a product is defective, and if written notice and accompanying photos of the defect are provided, Designform Furnishings, at its option, will replace or repair the defective part or product at its discretion. If the defective product is no longer available, then a comparable product(s) option will be provided. All claims under this warranty must be made by the original purchaser, within thirty days of the alleged defect.

 

This warranty does not apply to defects from normal wear and tear, accidents, negligence, abuse, shipment, handling, storage or environmental conditions. Products with any wood components will not be covered under warranty due to the product being used outdoors or in a non-conditioned environment where temperature and humidity levels fall outside of acceptable limits. This warranty is the customer’s sole remedy for product defect.

 

Designform Furnishings will not be liable for lost profits, replacement rental costs, labor costs for removal and installation of the product, other costs of repair or replacement, or any other direct or indirect costs resulting from any defects in material or workmanship. Our liability under this warranty is limited to repair or replacement of the defective item(s) only.

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