COM stands for customer’s own material, COL for customer’s own leather. It means you buy the upholstery yourself from a mill or distributor, ship it to the furniture manufacturer, and they apply it to the frames you ordered. Designers use it constantly, because it is the only way to get an exact fabric onto a frame that does not offer it. It also introduces the single most common cause of delayed furniture deliveries, so it is worth understanding before you commit.
That last point is where schedules slip. If your fabric is on a twelve-week backorder at the mill, your furniture is on a twelve-week delay too, no matter how early you placed the furniture order. Confirm the material’s availability before you commit to an opening date.
Not every material works on every frame. A heavy, stiff or thickly backed fabric may not wrap a tight radius or a deep button tuft cleanly. A loose weave can grin at the seams. A directional pattern changes how much yardage the frame consumes. Sending a swatch first takes a few days and prevents a run of chairs being upholstered in something that will not sit right.
One shortcut worth knowing: if you give us the exact material specification, we can check our records. If we have used that material before on that frame, we may be able to approve it without a physical swatch.
Buy your material from our yardage figure, not an estimate. Two things change the number:
Order a little extra. Running short mid-production stops the entire run while you chase more material, and dye lots do not always match.
COM does not exempt the material from the requirements that apply to any commercial seating. Whatever you supply should be rated 75,000–100,000 double rubs for restaurant use, and it needs to meet CAL TB 117-2013 flammability. Many jurisdictions ask for documentation at inspection, and it is your material, so it is your certificate to produce. If you are unsure, our guide to double rubs covers what the ratings mean in practice.
Minimums may apply on COM orders. Our own minimum order is typically 4 pieces per item, with smaller orders considered on request. If you are supplying leather, remember that hides are irregular — usable area per hide varies, and square footage requirements assume a reasonable cutting yield.
COM is worth it when the material is central to the design: a signature fabric running through a hotel restaurant, a brand colour that has to match exactly, or a performance textile a client has standardised on. It is usually not worth it when one of our standard options would read the same in the room. Our standard fabrics, faux leathers and leathers are already tested on our frames, already meet the flammability requirements, and do not put your delivery date at the mercy of a third party’s stock levels. Browse what is available under finish options.
Double rubs explained · Commercial upholstered chairs · Lead times and planning
Questions about a specific material? Contact your local sales rep or a project manager or administrator in our office. Send us the frame and the material spec and we will tell you the yardage and whether it will work.
Tell us what you are furnishing. We will send pricing, finish options and samples, and connect you with your local Designform rep.
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